Shipping Policy — Wild Talons Photography

Operated by Hastings Mobile Rehab Pty Ltd  Last updated: 06.09.2025

Wild Talons Photography offers high-quality prints and products delivered with care and professionalism. This Shipping Policy outlines how we process, package, and ship physical items purchased through our website.

1. Order Processing

• Orders are typically processed within 3–5 business days of payment confirmation.

• Custom print orders may require additional time depending on size, finish, and mounting.

• You will receive a confirmation email once your order is dispatched.

2. Shipping Methods & Delivery

• We ship via Australia Post or other reputable carriers.

• Standard and express shipping options are available at checkout.

• Delivery times vary by location:

  • NSW & metro areas: 2–5 business days

  • Regional & interstate: 5–10 business days

3. Shipping Costs

• Shipping fees are calculated at checkout based on product size, weight, and destination.

• Free local pickup may be available for Port Macquarie clients by prior arrangement.

4. Packaging & Handling

• All prints are packaged using materials to protect quality during transit.

5. Gift Vouchers

• Gift vouchers are delivered digitally via email.

• Physical vouchers (if offered) are shipped within 3 business days of purchase.

6. Lost or Damaged Items

• If your order arrives damaged, please contact us within 7 days of delivery with photos.

• We will offer a replacement or store credit where appropriate.

• For lost parcels, we will assist with carrier investigations and offer solutions in line with Australian Consumer Law.

7. Contact

For shipping enquiries, please contact: Ruth Howell

Email: ruth@wildtalons.com.au

Location: Port Macquarie, NSW